VA+ Privacy Policy

VA+ Privacy Policy

At VA+, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (“Website”) or use any of our services (“Services”).

By using our Website or Services, you agree to the collection and use of your information as described in this Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our practices, you may contact us using the information provided in the “Contact Us” section below.

1. Information We Collect and Use

When you use our Website and Services, we may collect personal information that you voluntarily provide to us, such as when you register, make a purchase, request information, participate in site activities, or contact us.

The information we collect depends on the nature of your interactions with us, the services you use, and the choices you make.

Information you provide

This may include, but is not limited to:

Name
Email address
Telephone number
Mailing address
Job title
Contact preferences
Other similar information you choose to provide

Payment data

If you make a purchase, we may collect information necessary to process your payment, such as:

Payment instrument number (example: credit card number)
Security code associated with your payment method

2. Log Data

Like many website operators, we automatically collect certain information when you visit our Website (“Log Data”). This may include:

Internet Protocol (IP) address
Browser type and version
Pages you visit on our Website
Time and date of your visit
Time spent on pages
Referring websites
Other website activity statistics

We use this information to understand how our Website is used, improve performance, and enhance user experience.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to help customize the Website and improve your experience. Cookies are small data files stored on your device that support essential features and help us understand how our Website is used.

Types of cookies we may use

Essential Cookies: Necessary for core Website functions such as secure logins, purchases, and navigating protected areas. These cookies cannot be disabled.
Analytics and Performance Cookies: Help us understand Website traffic and usage patterns (in aggregated form) so we can improve our Website.
Functionality Cookies: Remember your preferences (such as language settings or saved choices) and provide enhanced personalized features.
Targeting and Advertising Cookies: Track browsing activity to provide ads aligned with your interests and to measure ad performance.

Your choices regarding cookies

You can control cookies through your browser settings. If you disable cookies, some parts of the Website may not work properly.

In locations where consent is required by law, we will request your consent when you first visit our Website. If you later wish to opt out, you may do so through your browser settings.

4. How We Use Your Information

We use personal information collected through our Website and Services for business purposes, including:

To facilitate account creation and login
To send administrative information (service updates, policy notices, account-related communications)
To fulfill and manage orders and payments
To deliver and manage services for users
To respond to inquiries and provide customer support
To send marketing and promotional communications
To deliver targeted advertising (where allowed)
For analytics, internal reporting, and service improvements
For other legitimate business purposes

We process your information based on one or more legal bases, such as:

Your consent
Our legitimate business interests
The performance of a contract
Compliance with legal obligations

5. Service Providers and Third Parties

We may employ third-party companies and individuals (“Service Providers”) to help us operate and deliver our Services, including support services such as customer service, payment processing, and Website-related functions.

These third parties may have access to personal information only to perform tasks on our behalf and are obligated not to use or disclose it for any other purpose.

Sharing and legal disclosures

We may share your information in the following situations:

With your consent
For legitimate business interests
To fulfill a contract
To comply with legal obligations, such as responding to lawful governmental requests, court orders, or legal processes

Mobile and SMS privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and text messaging consent information will not be shared with any third parties.

SMS Terms & Conditions

By providing your mobile phone number and opting in, you consent to receive SMS (text message) communications from VA+ Franchise Systems LLC. These messages may include, but are not limited to, account notifications, service updates, appointment reminders, billing notices, promotional messages, and customer support communications.

Message Frequency:

Message frequency may vary depending on your interaction with our services.

Message & Data Rates:

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions:

You may opt out of receiving SMS messages at any time by replying STOP to any message. You may receive a confirmation message after opting out. To resume SMS communications, you may re-enroll by following the original opt-in process.

Help & Support:

For assistance, reply HELP to any message or contact us at [email protected].

Carrier Disclaimer:

Mobile carriers are not liable for delayed or undelivered messages.

Age Restriction:

You must be at least 18 years old to participate in SMS communications.

Privacy:

Your participation in our SMS program is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

6. Social Logins

If you choose to register or log in using a social media account, we may access certain information from that platform based on your privacy settings with that service.

7. How Long We Keep Your Information

We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Security

The security of your personal information is important to us. We use organizational and technical measures to protect your information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

9. Privacy of Minors

We do not knowingly solicit data from or market to children under 18 years of age. If we learn that we have collected personal information from a minor, we will take steps to delete it.

10. Your Privacy Rights

You may have certain rights related to your personal information depending on your location and applicable data protection laws. These rights may include access, correction, deletion, or other requests regarding how your information is handled.

11. California Privacy Rights

If you are a resident of California, you may have additional rights regarding access to and control of your personal information, as provided under applicable California privacy laws.

12. Links to Other Websites

Our Website may contain links to third-party websites that are not operated by VA+. If you click on a third-party link, you will be directed to their site.

We recommend reviewing the privacy policies of any third-party websites you visit. We do not control and are not responsible for the privacy practices or content of third-party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Last updated” or “Revised” date. The updated version becomes effective as soon as it is accessible.

14. Contact Us

If you have questions or comments about this Privacy Policy, you may contact us by email or by post at: [email protected]

Updated as of 02/28/2026